Terms and Conditions

AICROO SOFTWARE S.L.

Last updated: September 15, 2026

1. Who we are

These Terms and Conditions ("Terms") govern your access to and use of the Aicroo platform and its modules — including CloserAI (finance), Humanus (people), Kronos (time) and Agora (sales) — together with any related APIs, documentation and services (the "Software").

The Software is provided by AICROO SOFTWARE S.L. ("Aicroo", "we", "us"), a company incorporated in Spain with registered office at Avenida Gregorio Peces Barba, 1, 1.1.C05, 28919 Leganés, Madrid, Spain, and contact email info@aicroo.com.

By creating an account, accessing an API key or otherwise using the Software, the person or organization doing so (the "Customer", "you") accepts these Terms. If you use the Software on behalf of an organization, you confirm you are authorized to bind that organization.

2. The Software is a tool provided "as is"

The Software is a headless, API-first platform that provides data models, workflows and automation building blocks. It is a technical tool only. It is provided "as is" and "as available", without warranties of any kind, whether express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, availability or non-infringement, to the fullest extent permitted by law.

We do not warrant that the Software will be uninterrupted, error-free, secure, or that it will meet your requirements or produce any particular result.

3. Your responsibility for HR, accounting and legal compliance

The Software helps you manage information; it does not perform, replace or guarantee the underlying human resources, payroll, accounting, tax, financial, or regulatory functions of your organization.

You are solely responsible for:

Deciding how to configure and use the Software and any AI agents or integrations connected to it.
Designing, implementing, reviewing and validating your own human resources processes (hiring, contracts, working time, absences, dismissals, occupational and labour law compliance).
Designing, implementing, reviewing and validating your own accounting, bookkeeping, invoicing, payroll and tax processes, including any filings or reports required by law.
Ensuring that the outputs, calculations, records and automations generated with the Software are correct, complete and compliant with the laws applicable to you.
Verifying and approving any action before relying on it, including any action suggested or executed by an AI agent.

The Software may produce suggestions, drafts, calculations or automated actions. These do not constitute legal, tax, accounting, financial or employment advice, and must be independently reviewed by you and, where appropriate, by a qualified professional. You remain the party legally responsible for your own operations, records and obligations toward employees, authorities and third parties.

4. Licence and acceptable use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Software for your internal business purposes.

You agree not to: resell, sublicense or distribute access to the Software without our written permission; reverse engineer or attempt to extract source code except as permitted by law; use the Software unlawfully or to infringe the rights of others; or interfere with the security or integrity of the Software.

You are responsible for keeping your credentials and API keys secure and for all activity carried out through your account.

Abuse

You must not abuse the Software. Abuse includes, without limitation:

Opening several accounts, or sharing one user's credentials or seat among several people, to get around usage limits, seat counts or fees.
Circumventing, or attempting to circumvent, any usage limit, metering, rate limit, permission, security measure or other technical restriction of the Software, including the safeguards that apply to its AI features.
Using the Software to send spam or other unsolicited communications, or to store or transmit malicious code or content that is unlawful, deceptive or infringes the rights of others.
Using the Software to commit or facilitate fraud, money laundering or any other unlawful activity, including issuing false invoices or documents.
Placing an unreasonable load on the Software — through automated requests, scraping, or load or security testing without our written permission — or otherwise degrading it for other customers.
Paying with a payment method you are not authorized to use, or disputing legitimate charges.

If we reasonably believe the Software is being abused, we may investigate and may limit or suspend the accounts, users, API keys, integrations or features involved, without prior notice where the circumstances require it. Where appropriate, we will tell you what we found and give you the opportunity to put it right. Serious or repeated abuse is a breach of these Terms that entitles us to terminate your access with immediate effect under section 9. You remain liable for the fees and for any usage consumed through the abuse.

5. Availability and changes

We make reasonable efforts to keep the Software available, but we do not guarantee uninterrupted access. We may modify, suspend or discontinue all or part of the Software, and may update these Terms. Material changes will be notified by reasonable means; continued use after changes means you accept them.

6. Limitation of liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunities, arising out of or relating to the Software.
We are not liable for any decision, calculation, filing, employment action, accounting entry or other outcome that you or your AI agents make or execute using the Software, nor for the acts or omissions of any third-party service you connect to it.
Our total aggregate liability arising out of or relating to the Software and these Terms shall not exceed the amounts actually paid by you to Aicroo for the Software during the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for wilful misconduct or gross negligence.

7. Indemnity

You agree to indemnify and hold Aicroo harmless from any claim, loss or liability (including reasonable legal fees) arising from your use of the Software, your data, or your breach of these Terms or of applicable law.

8. Data protection

Each party will comply with applicable data protection law, including the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). Where we process personal data on your behalf as a processor, we do so under your instructions and under a data processing agreement. Our processing of personal data is described in our Privacy Policy.

9. Term and termination

These Terms apply for as long as you use the Software. We may suspend or terminate your access if you breach these Terms or use the Software in a way that creates risk. You may stop using the Software at any time. Provisions that by their nature should survive termination (including sections 2, 3, 6, 7 and 10) will survive.

Aicroo may also unilaterally cancel your subscription to the Software, or to any of its modules, at any time and for any reason, by giving you at least five (5) calendar days' notice by email to the address associated with your account. The cancellation takes effect when the notice period ends. This right is in addition to our right to suspend or terminate your access for breach or abuse, which may take effect immediately.

If we cancel your subscription under the previous paragraph while you are not in breach of these Terms, we will refund the part of any fees paid in advance that covers the period after the cancellation takes effect. Until then, you may keep using the Software, including to retrieve your data. After cancellation, personal data we process on your behalf will be returned or deleted as provided in the data processing agreement, unless the law requires us to retain it.

10. Governing law and jurisdiction

These Terms are governed by Spanish law. Any dispute shall be submitted to the courts of Madrid, Spain, unless a mandatory rule of consumer or other law provides otherwise.

11. Contact

Questions about these Terms can be sent to info@aicroo.com.

This is the published policy, reproduced in full.