E-commerce
Your web shop, already in the books.
Connect a WooCommerce or Shopify shop and every paid order becomes a sales order that reserves its stock, and its invoice. A refund becomes a credit note, stock and prices go back to the shop, and the payout reconciles itself against the bank. Two AI employees watch the orders that need a person.
1 · Connect
Connect the shop. Orders arrive by themselves.
Connect a WooCommerce shop with its REST API key, or a Shopify shop with the app you create for it in Shopify. aicroo registers its own webhooks in the shop, so an order arrives the moment it is placed or changes.
Signed, and never twice
Every delivery’s signature is checked: against a secret aicroo created for a WooCommerce shop, against your app’s own secret for Shopify. An order is known by the shop it came from, so a repeated delivery, or the same shop connected again, never brings it in twice.
Shopify, with your own app
You create the app in your Shopify organisation and paste its client ID and secret. aicroo renews its access every day by itself, with no review by Shopify and nothing billed through it.
None lost
Every hour aicroo reads the orders the shop changed and brings in any a webhook missed.
The right customer
An order finds its customer by the shop’s own customer, then by tax ID, then by e-mail, or creates one. Never by name: two people called Ana García stay two customers.
Under control
Connecting a shop and deciding what happens to an order that failed belong to whoever manages the shop. Seeing web orders comes with ordinary sales-order access.
2 · Order and invoice
A paid order is a sales order, and an invoice.
The order lands as a confirmed sales order that reserves its stock in the shop’s warehouse, and is invoiced the day it is paid.
Reserved as it lands
A paid order is confirmed, so its goods are reserved for it. Prefer to look first? A shop can bring its orders in as drafts.
Simplified or full, as the law says
A customer with a tax ID gets a full invoice; anyone else a simplified one. A consumer’s order above the legal limit for a simplified invoice waits for the customer’s tax ID instead of going out wrong.
The tax ID, wherever Shopify keeps it
A Shopify order has no tax ID field of its own, so aicroo looks for it on the B2B company’s location, then on the customer, then in the checkout field you name.
Issued like any invoice
It is converted from the order through the same engine as an invoice you write, VERI*FACTU included.
What needs a person, on one screen
“Web orders” keeps every order with what happened to it. One that could not come in says why, and is retried in a click once that is fixed, ignored with a reason, or marked as handled by hand.
Worked by Sales
3 · Refund
A refund in the shop is a credit note.
Refund an order in WooCommerce or Shopify and its corrective invoice is issued here, against the invoice it corrects.
R1 or R5, by itself
A full invoice is corrected with an R1, a simplified one with an R5, and the credit note’s lines carry the items returned.
Back on the shelf
The goods returned go back into stock at their cost. A Shopify refund marked not to restock is credited without touching the stock.
The money follows the payment
The credit note settles against the open invoice. When the order was paid through the shop’s payment gateway, the refund comes out of its payout instead.
Under control
A refund of an amount with no items returned is yours to decide: it waits for a person rather than guessing what it was for.
4 · Stock and prices
Stock and prices go back to the shop.
What the shop shows comes from your books: the stock of its warehouse and, when you choose, the price from your price list.
Every product and variation
Simple products and variations are matched to your items by their SKU.
One Shopify location, one warehouse
A Shopify shop’s stock goes to the location you choose, or to its only one, from the warehouse you connect it to.
About a minute after a change
A change in stock or price reaches the shop about a minute later, and every product is sent again in full every night.
Prices the way the shop writes them
Your price list’s price goes out with or without VAT, the way the shop enters its prices.
Worked by Operations Director
Under control
Stock goes to the shop from the start. Prices go only once you switch them on for that shop, because doing it overwrites the shop’s own.
5 · Payouts
The payout reconciles itself.
The money the shop collected reaches your bank as payouts. aicroo reads them and ties each line to its web order.
WooPayments or Stripe
WooPayments deposits are read through the shop itself. A shop that takes payments with its own Stripe account gives a restricted key, checked with Stripe before it is kept.
Shopify Payments
Payouts are read from the shop’s Shopify Payments account, every line already naming its order, and clear through an account of their own so they never mix with Stripe’s.
Reconciled when it all adds up
When every charge matches its invoice and every refund its credit note, to the cent, and one bank deposit carries the payout, it reconciles itself, the gateway’s fees booked to your fees account.
Under control
A payout that does not add up is never forced through: it waits, saying why, and a chargeback is always a person’s call.
6 · The AI Crew
Two AI employees watch the shop.
The orders that need a person are found the moment they fail, not at the month’s close.
Sales: the order that failed
Files a card the moment a web order fails, saying why, and once the cause is fixed — the item now exists, the customer now has a tax ID — proposes retrying it.
Operations: the item the shop sells
Spots a SKU the shop sells that no item has, and proposes creating it with the name and price the shop sold it at. It also says when stock and prices are not reaching a shop.
Worked by Sales
Under control
Every proposal waits for a person’s approval, and you can change the item’s name, price and type before confirming it. An item created this way is archived again if you undo it before it is used.
Why one system
The shop’s books are your books.
No connector in between
The order, its invoice, the credit note, the stock and the payout are the same ledger, so nothing has to be synchronised twice.
Spanish invoicing, by the rules
Simplified or full invoices, R1 and R5 corrective invoices and VERI*FACTU, decided for each order rather than left to a plugin setting.
Nothing dropped quietly
An order that cannot come in stays, with its reason, until a person or the crew resolves it.
See your shop’s orders land in the books.
Book a demo and bring the WooCommerce or Shopify shop whose orders you key in by hand today.